1. Flight Disruptions
  2. Technical failure at Jorge Chávez International Airport disrupts 21 LATAM and Iberia flights
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Technical failure at Jorge Chávez International Airport disrupts 21 LATAM and Iberia flights

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Checked by Matteo Floris

Last updated on 18 June 2026

21

Affected flights

1

Affected airports

2

Affected airlines

Disruption overview

Travel through Jorge Chávez International Airport in Lima remained under pressure on 16 June 2026 after a sudden technical failure disrupted 21 LATAM Airlines and Iberia flights. Cancellations, long delays, and diversions spread across regional services to Santiago, Bogota, and Quito, while Iberia's Lima–Madrid flight also suffered rolling delays, leaving hundreds of travelers dealing with missed connections and overnight waits. Because the problem appears to have started on the airport side, compensation under EC 261 may depend on the exact circumstances, especially for Iberia passengers, while many LATAM routes fall outside the law unless they involve the EU. Even so, affected passengers may still be entitled to rebooking, refunds, meals, and accommodation.

Passengers affected by this flight disruption may be eligible for compensation of up to €600 under passenger rights regulations. Eligibility depends on the circumstances of the disruption.

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Disruption details

Passengers flying through Jorge Chávez International Airport (LIM) in Lima faced major disruption on 16 June 2026 after a sudden technical failure affected 21 confirmed LATAM Airlines and Iberia flights.

For passengers, this meant canceled departures, heavy delays, diversions, and missed connections across both airlines' South American and long-haul networks.

At the airport, travelers described long lines at airline service desks and difficulty getting firm new departure times. Overnight accommodation was being arranged in Lima and at other airports, and hundreds of passengers were left waiting as aircraft and crews ended up out of position.

Early indications pointed to a combination of ground-handling malfunctions, aircraft rotation problems, and congestion linked to LIM's recently opened terminal complex, rather than a single isolated fault.

That context matters, because airports going through major infrastructure changes can be more vulnerable to irregular operations while staff, processes, and passenger flows settle. Recent advisories around the expanded terminal have already highlighted longer walks, new security routes, and unfamiliar access points.

The disruption was still ongoing late on 16 June, and airlines were warning that knock-on delays and occasional cancellations could continue into 17 June while fleets and crew rosters were put back in order.

Passengers were being urged to take a few practical steps while schedules stabilized:

  • Keep booking contact details up to date

  • Check flight status frequently

  • Allow extra connection time

  • Ask about rebooking, rerouting, partial refunds, or vouchers if plans have changed

What this means for compensation is less straightforward. Because the problem appears to have come from the airport side rather than from an internal airline issue, compensation under EC 261 may depend on the exact circumstances of Iberia's EU-bound Lima–Madrid route.

For LATAM passengers, most affected flights were outside the usual scope of EC 261 unless the itinerary involved the EU. Even when compensation isn't certain, you may still be entitled to rebooking or a refund, plus meals, refreshments, and accommodation if you're delayed for hours or overnight.

If your flight was canceled, diverted, or arrived much later than planned, it's worth checking your rights. AirHelp's free flight checker can help you understand whether compensation may apply and what support you should expect from your airline.

Know your rights

These are your air passenger rights

When your flight's disrupted, you have rights. Most passenger protection laws cover the following:

Compensation

Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.

Rerouting or refund

If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.

Food and essential care

Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.

Accommodation

Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Quick facts

Summary

Disruption

Delays and Cancellations

Cause

IT problem

Status

Current disruption

Compensation

May qualify for compensation

Flights affected

21

Airlines affected

Latam Airlines Group, Iberia

Airports affected

J Chavez International Airport

Cities affected

Lima, Santiago, Bogota, Quito, Madrid

Countries affected

Peru, Chile, Colombia, Ecuador, Spain

Start date

2026-06-16

Checked by

Matteo Floris

Date updated

18 June 2026

What to do if your flight is delayed, canceled, or overbooked

If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.

Gather evidence that your flight was delayed, canceled, or overbooked.

Get the airline to provide written confirmation of the disruption and the reason behind it.

Request an alternative flight to your destination — or a refund if you no longer wish to travel.

Make a note of the arrival time at your final destination.

Ask the airline to provide vouchers for meals and refreshments.

Avoid signing documents or accepting offers that may waive your passenger rights.

If an overnight stay is required, ask the airline to provide accommodation.

Save receipts for any additional expenses caused by the disruption.

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