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  2. British Airways cancels Bermuda flight as Nats outage disrupts 600 UK flights
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British Airways cancels Bermuda flight as Nats outage disrupts 600 UK flights

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Checked by Matteo Floris

Last updated on 9 September 2026

600

Affected flights

6

Affected airports

1

Affected airlines

Disruption overview

A British Airways flight from London Heathrow Airport to L.F. Wade International Airport was canceled on 8 September 2026 after a nationwide Nats outage stopped departures across the United Kingdom for hours. The Bermuda service was one of at least 600 flights scrapped by mid-afternoon, with Heathrow, Manchester, Birmingham, Edinburgh, and Belfast all dealing with cancellations or delays. Because the disruption was caused by an air traffic control failure outside the airline's control, compensation under EC 261 is usually unlikely, but affected passengers should still be offered rebooking or a refund, meals, and other care during the wait.

Disruption details

Passengers booked on British Airways flight BA0159 from London Heathrow Airport to L.F. Wade International Airport saw their plans disrupted on 8 September 2026 after a nationwide outage at Nats froze departures across the United Kingdom for several hours. The service had been due to leave at 2:20 pm local time and arrive in Bermuda shortly before 6:00 pm.

The Bermuda service was one of at least 600 flights airlines scrapped across the UK by mid-afternoon. The disruption spread beyond Heathrow to airports including Manchester Airport, Birmingham Airport, Edinburgh Airport, and Belfast International Airport, with both cancellations and delays reported through the day.

For passengers, this meant last-minute changes, missed connections, and long waits at the airport. Hundreds of thousands of travelers were left stranded or trying to rearrange onward journeys as schedules unraveled across the country.

The problem began when Nats could not process flight plans because of a software issue. That forced a ground stop, leaving some aircraft waiting on taxiways and others stuck in holding patterns. At Heathrow, arrivals were suspended for the rest of the day, although limited departures were allowed to continue once clearances could be handled manually.

Manchester Airport, Birmingham Airport, Edinburgh Airport, and Belfast International Airport also reported a mix of rolling delays and cancellations. Even after the immediate fault was fixed, airlines warned that disruption would continue into the next day because aircraft and crews were no longer where they needed to be.

Nats said technicians resolved the underlying systems problem at about 2:50 pm local time. That helped restore normal air traffic control capability, but it did not remove the backlog straight away. By Wednesday morning, airlines were still re-sequencing schedules, and further delays remained likely while operations recovered.

British Airways confirmed the cancellation of the Bermuda flight and said affected customers would be offered rebooking options. If you were due to travel, it's worth checking your flight status before heading to the airport, as knock-on disruption can continue even after the original issue has been resolved.

Because this disruption was caused by an air traffic control failure rather than by the airline itself, compensation under EC 261 is usually unlikely. That can be frustrating, especially when your plans have changed through no fault of your own.

Still, that doesn't mean you're without support. Your airline should offer care and assistance during the wait, which can include rebooking or a refund, meals and refreshments, and hotel accommodation if an overnight delay leaves you stranded. If you'd like to better understand your rights or check your options, AirHelp's free flight checker is a simple place to start.

Know your rights

These are your air passenger rights

When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.

Rerouting or refund

If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.

Care and assistance

Your airline must provide food and refreshments if your journey is delayed more than a few hours.

Accommodation

If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.

Communication

Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Quick facts

Summary

Disruption

Delays and Cancellations

Cause

IT problem

Status

Current disruption

Compensation

Not eligible for compensation

Flights affected

600

Airlines affected

British Airways

Airports affected

London Heathrow Airport, Manchester International Airport, Birmingham International Airport, Edinburgh Airport, Aldergrove International Airport, L.F. Wade International Airport

Cities affected

London, Manchester, Birmingham, Edinburgh, Belfast, Hamilton, Bermuda

Countries affected

United Kingdom, Bermuda

Start date

2026-09-08

End date

2026-09-08

Checked by

Matteo Floris

Date updated

9 September 2026

What to do if your flight is delayed, canceled, or overbooked

If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.

Gather evidence that your flight was delayed, cancelled, or overbooked.

Get the airline to provide written confirmation of the disruption and the reason behind it.

Request an alternative flight to your destination — or a refund if you no longer wish to travel.

Make a note of the arrival time at your final destination.

Ask the airline to provide vouchers for meals and refreshments.

Avoid signing documents or accepting offers that may waive your passenger rights.

If an overnight stay is required, ask the airline to provide accommodation.

Save receipts for any additional expenses caused by the disruption.

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