Refunds, Reimbursement, and Compensation: Air Canada

If you’ve experienced flight delays or cancellations with Air Canada, you may be entitled to receive up to €600 in compensation per person.

Air Canada’s latest on-time performance data reveals that out of 12228 flight departures in the last 24 hours, 38.43% departed on time.

How many flights were canceled today?

• According to our most recent data Air Canada canceled 5015 flights in 24 hours.

• 43.05% of domestic flights and 38.78% of international flights were canceled.

• If your flight was canceled and you had less than 14 days notice, you could be owed up to €600 (€600) compensation. Check here.

• See more Air Canada stats

Air Canada Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Air Canada flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Air Canada should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Air Canada cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, Air Canada should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Air Canada will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Air Canada flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 141 Air Canada flights were delayed 3 hours or more.

• Of 6393 flights, 0.91% were delayed over 3 hours. That rate was 1.42% for international flights.

• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

• See more Air Canada stats

Air Canada Flight Delay Compensation

Whenever you're kept waiting by Air Canada flight delays, it's worth checking whether you're entitled to compensation for your time. If Air Canada is responsible for the delay, both UK and EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Air Canada will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Air Canada flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Air Canada do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Europe's air passenger rights, EC 261, are among the most comprehensive in the world. They are designed to ensure airlines like Air Canada take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by EC 261. However, as Air Canada is not a European airline, they do not need to pay EC 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which Air Canada Flights are Covered by EC 261?

Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.

There are exceptions and special circumstances which may impact how much compensation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight statistics: delays and cancellations of Air Canada

Punctuality of Air Canada (24 hours):

Total flights: 12228
On-time flights: 4699
Punctuality rate: about 38.43% of all flights were on time
Long delays (greater than 3 hours): 141
Flight cancellations: 5015

The number of flights shown is an estimate based on internal and third-party databases.

Air Canada is the flag carrier and largest airline of Canada by fleet size and passengers carried. The airline, founded in 1937, provides scheduled and charter air transport for passengers and cargo to 207 destinations worldwide.